NDIS Pricing Update | In view of the decision of the NDIA to reduce the rates they pay to many allied health providers, the CHA directors have regrettably been forced to review our policies on billing NDIS participants. As NDIS allied health rates will no longer cover the cost of our services, effective from July 1st when the NDIA changes come into force, CHA will require all clients to pay for their treatment on the day of the consultation at the same rate as private clients (available on our website and online booking page).

Invoices will be provided to allow clients to submit claims for reimbursement to either their Plan Manager (plan managed NDIS participants), or their NDIS app or myspace portal (self managed participants). Current information suggests that any reimbursement will be at the NDIA rates, leaving an out of pocket gap for all NDIS participants. 

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As an organisation dedicated to improving access to care for the Connective Tissue Disorders (CTD) population, we understand that this change may cause a degree of distress for some NDIS participants and sincerely wish we could avoid this. We have a responsibility, however, to maintain a viable service for the broader CTD population, and cannot do this while absorbing income cuts in parallel to rising costs of service provision. We are monitoring and actively participating in the advocacy efforts that are ongoing in this space and sincerely hope that the NDIA's decision will be overturned to minimise barriers to accessing effective care for patients already experiencing significant challenges in this area. Should this occur, we will endeavour to keep you updated on the changes.