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CHA Patient Journey.
At Connected Health Alliance Wollongong we offer a truly interdisciplinary approach to Hypermobility healthcare.
We believe the best outcomes for our patients come from collaboration, which is why we bring together multiple clinicians to work as a cohesive team.
Every Friday, our team meets for dedicated case conferences to discuss your care, ensuring that all perspectives are considered and that you benefit from a practical, well-rounded treatment plan.
This collaborative model not only leads to better results for our patients but also supports our team in preventing clinician burnout – ensuring that the care you receive is consistently comprehensive, meaningful and patient-centred.
Who can book in with Connected Health Alliance?
At this stage we can only support clients who are able to attend in-person for at least an initial consult and every six months thereafter. Note, some therapies are offered in person only, but Telehealth sessions are available by negotiation with your Clinician depending on your individual management plan, capacity and goals. Dietetics consults (initials and reviews) are available both in person and via telehealth.
Please see individual clinician listings for availability/waitlist, and click the button below for pricing and rebate eligibility. ​
Our waitlisting and triage process.
NOTE: We are not accepting new client enquiries or waitlist submissions for medical care (Dr Megan Thomas) or Nicole Frost (Physiotherapy). Thank you for your patience and understanding.​
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Current wait time estimates for new clients (updated 23/06/25)
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Specialist GP, Dr Megan Thomas - currently at capacity, not accepting new clients or waitlist submissions at this stage. Dr Thomas is currently prioritising existing CHA clients and previously waitlisted clients.
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Please see The Ehlers Danlos Societ Health Professional Directory, or Australian POTS Foundation Health Clinician Directory for other HCTD aware health professionals near you. ​
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Physiotherapy, Nicole Frost - currently at capacity, not accepting new clients or waitlist submissions at this stage. If you have not seen Nicole in 6+ months, please wait to join the new client waitlist.​
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Dietetics, Romy O'Brien - accepting new clients. Initial consults are available both in person and via Telehealth.
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Self-booking (free Discovery Call or Initial Consult) with Dietetics as a New Client: ​visit our 'Booking In' page.
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Lymphatic Therapy, Jan Hunter - accepting new clients. Self-booking in with Lymphatics as a New Client: ​​visit our 'Booking In' page​.
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Osteopathy, Sam Slatem - accepting new clients. Self-booking in with Osteopathy as a New Client: ​​visit our 'Booking In' page​.
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If you have previously been on Dr Megan's Ochre Medical waitlist
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We will reach out to you with the New Client Waitlist Form, 1-2 weeks before releasing this to the general public. In the meantime, you are welcome to book if with Clinicians who have immediate availability and a self-booking option.
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A note on our waitlisting process
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We aim to maintain a fair system for processing waitlisted clients. Please do not email us your medical history, symptoms or other details before we request these, as this will not expedite your waitlist position.
Several of our clinicians maintain public social media profiles to support advocacy and awareness in the HCTD space. While we value community engagement, we kindly ask that you do not send direct messages regarding waitlist positions, appointment requests, or personal medical information. Messages of this nature will not be responded to and will result in removal from the waitlist in cases of repeated contact.
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Young Street Medical administration is not able to add you to the waitlist. Please wait for the New Client Waitlist Form to be released as above. Thank you for understanding.